Privacy Policy

Aug 2025

Sunra Soft Tech is committed to protecting the privacy of its users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

Your Rights

  • You have the right to access, correct, or delete your personal information at any time.
  • You may opt-out of receiving marketing communications from us by following the instructions included in each email.

Sharing of Information

  • We do not sell, trade, or rent your personal information to third parties without your consent.
  • We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

Policy Updates

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated.

Refund Policy

Our refund policy applies to purchases made directly from Sunra Soft Tech . Products or services purchased through third-party vendors may be subject to their respective refund policies.

Refund Process

  • To request a refund, please contact our customer support team at hrteam@sunrasofttech.com Provide your order details and the reason for your refund request.
  • Refunds will be issued to the original payment method within 90 business days after approval.

Data Security

  • We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • We regularly review our data collection, storage, and processing practices to ensure that we are in compliance with industry standards.

Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, and contact information when you register for our services or communicate with us.
  • Usage Data: We may collect data about how you interact with our website or software, including IP addresses, browser type, and device information.
  • Cookies: We may use cookies to enhance your browsing experience and track usage patterns on our website.

Conditions

  • Refunds will only be granted if we didn't start project if we start project work then that is non - refundable.
  • We reserve the right to refuse refunds for products or services that have been used or modified in any way.

Timeframe

You may request a refund within 2 days of the original purchase date.

How We Use Your Information

  • We may use your personal information to provide and improve our services, communicate with you, and personalize your experience.
  • We may use usage data to analyze trends, administer our website, and gather demographic information for aggregate use.

Exceptions

  • Some products or services may be labeled as non-refundable, and refunds will not be granted for these items.
  • Refund requests for products or services purchased during promotional periods may be subject to additional terms and conditions.

Sunra Soft Tech - Official Holiday & Leave Policy

1. Purpose

The purpose of this Holiday & Leave Policy is to establish clear and consistent guidelines for official holidays, employee leave, attendance, and leave management at Sunra Soft Tech.

This policy is designed to ensure that employees have adequate time for rest, personal commitments, health, and important occasions while maintaining business continuity and smooth day-to-day operations.

The policy also provides a transparent framework for applying, approving, recording, and managing employee leave.

Contact Information

  • If you have any questions or concerns about our refund policy, please contact us at hrteam@sunrasofttech.com.

This is a basic template, and you should tailor it to fit your company's specific practices and legal requirements. It's also recommended to seek legal advice to ensure compliance with relevant laws and regulations.