Terms and Conditions
Our Terms and Conditions outline the legal framework governing the relationship between our development company and our clients. These terms cover important aspects such as project scope, payment terms, timelines, intellectual property, confidentiality, dispute resolution, and more.
Table of contents
Licensing Policy
The company provides an app license to clients. However, if clients want the source code, they need to pay an additional fee. This is a common practice where companies sell different levels of access or ownership rights.
Source Code Restrictions
Clients are allowed to use the provided source code for their own purposes but are prohibited from reselling it. This protects the company's interests and prevents unauthorized distribution of their code. The client becomes the sole owner of the source code once they acquire it. This means they have exclusive rights to use and modify the code for their own purposes. If the client fails to follow these terms, the company reserves the right to take legal action. This is a standard clause to deter misuse or unauthorized distribution of the company's intellectual property.
Delivery
Delivery days are calculated based on working days, which typically exclude weekends (Saturday and Sunday) and possibly any recognized holidays or non-working days specific to the company or location. This means that only the days from Monday to Friday are counted toward the delivery time frame. Delivery time frame can fluctuate by 30 days up and down. It's important to note that this flexibility can be helpful in cases where unexpected delays or changes in project requirements occur. It provides a buffer to accommodate such variations while still providing a reasonably predictable delivery time frame.
Ownership
It's common for the client (prospect) to own the application itself, including the rights to use, distribute, and modify it, unless otherwise specified in the contract. The source code, on the other hand, can be treated differently. In many contracts, the development company retains ownership of the source code unless the client pays an additional fee for full access. Remember that contract terms can vary widely depending on the specific circumstances and negotiations between the parties involved.
Updates
When updates are made, the update rate will be determined based on the prevailing market rates, as per market changes. This ensures that our clients receive fair and competitive terms while maintaining compliance with evolving legal standards.
Price Changes
Regarding price changes, it's important to note that our pricing structure is designed to adapt to your evolving project requirements. As your project scope or specifications change, the price for our services may also be adjusted accordingly. We believe in offering fair and competitive pricing while accommodating any necessary modifications to deliver the best possible results for your development needs. Our aim is to maintain open communication and work closely with you to ensure your project's success within your budget.
Basic Support
For the first month, our services are complimentary. After this initial period, a fee will be applicable for continued support. For our Annual Maintenance Contract, a monthly charge of 15,000 will be applicable. For comprehensive day and night support, a fee of 50,000 will be charged.
Refund Policy
If, for any reason, your project has not yet begun, you are eligible for a refund. Refund requests for projects not started will be processed promptly, and the refund will be issued in accordance with our standard refund processing procedures. To request a refund for a project that has not started, please contact our customer support team with your request. Refund requests will be reviewed, and if the conditions are met, the refund will be processed within a reasonable time frame.
